Director, Internal Communications, Philadelphia, PA

Created 02/02/2019
Reference 16017
Category Production/Maintenance
Job type Full time
Country United States
State PA
City Philadelphia
Position Overview

The Director of Internal Communications will support and drive critical messaging to Carpenter Technology's key internal decision-makers and employee stakeholders. The role will be responsible for the implementation and execution of a consistent, timely, and brand-conforming long-term strategy by leveraging existing communication vehicles, and developing new strategies for a changing workforce. With a specific focus on increasing employee engagement among the Production and Maintenance workforce (P&M), the incumbent will drive local internal communication strategies at the manufacturing facilities. The role will report to the Vice President of Human Resources, but will work very closely with members of Carpenter's Leadership Team on critical communication initiatives. These initiatives could extend beyond Carpenter's internal audience to include shareholders, customers, and our Board of Directors.

Routinely writing for the President and Chief Executive Officer, additional success in this position will come with the establishment of close working partnerships with site/business leaders, Human Resource Business Partners, and Environmental Health & Safety (EHS) personnel. These individuals will drive local internal communications with the guidance and support from the Director of Internal Communications.

This position will also work closely with our Commercial organization, specifically as it pertains to branding, customer communications, trade show preparation, and coordinated collaterals in the areas of mergers, acquisitions, and strategic partnerships. The Director of Internal Communications will assist in maintaining the Investor Relations section of our public website, specifically as it relates to the Board of Directors and Executive Leadership.

The candidate will need to fully understand the entire business structure, operating segments, locations, and protocol for communicating with specific international locations. This role is highly visible and requires a strong sense of business acumen and professionalism.

Essential Job Duties
  • Manage and drive all internal communications using existing infrastructure such as digital signs, email, intranet, direct mail, and company-wide device notification system
  • Manage a staff of two including our Communications Coordinator and Communications Manager
  • Develop the internal messaging architecture for Carpenter Technology and align with broader company values, strategy, and brand initiatives
  • Collaborate with senior management and operational management to generate support for the communication strategy and how it supports Carpenter's long-term growth strategy
  • Establish metrics and measure contact success across all internal audiences
  • Provide oversight, content management, and maintenance for >120 digital signs across the company
  • Manage all media relations activity and collaborate with Marketing Communications for promotional opportunities
  • Draft and manage approval protocol for external press releases
  • Coordinate and manager annual Impact Awards event
  • Promote the understanding of and help establish focused activities for public affairs, corporate citizenship, and corporate accountability
  • Manage the internal communications budget and vendors


Qualifications
  • Minimum of 10 years' global, enterprise (B2B), internal communications experience
  • Minimum of a four-year degree in Journalism, Public Relations, or English; master's degree preferred


Knowledge, Skills and Abilities
  • Experience with industrial manufacturing organizations desired
  • Expertise in corporate, social media, or marketing communications is desired
  • Proven ability to manage external vendors, diverse viewpoints, and excel in a changing company culture
  • Strong writing skills with experience crafting external communication materials (press releases, blog posts, media kits, etc.)
  • Must be able to create a sense of credibility in all communications and interactions, and to serve as an internal communications leader of the company
  • Experience launching and maintaining visibility initiatives that increase awareness in key markets, enhance brand perception, and drive growth
  • Strong interpersonal, collaborative, and organizational skills


Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

Carpenter Technology Corporation (NYSE: CRS) is a leader in the development, manufacture and distribution of cast/wrought and powder metal stainless steels and specialty alloys including high temperature (iron-nickel-cobalt base), stainless, superior corrosion resistant, controlled expansion alloys, ultra high strength and implantable alloys, tool and die steels, and other specialty metals as well as cast/wrought titanium alloys. We provide materials solutions to the ever changing needs of the automotive, aerospace/ defense, energy, industrial, medical, and consumer products industries. Since it is all about innovation at Carpenter, we are continuing to grow and develop our business strategies.

Carpenter Technology Corporation offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees. Learn more

Carpenter Technology Corporation is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities.  If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing employment@cartech.com.   We will work to assist disabled job seekers whose disability prevents them from being able to apply online.  Only messages sent for this purpose will be considered.  A response to your request may take up to 5 business days.

 

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